| Recording |
A timer defect froze the recorder heartbeat, log rotation, and scheduled tasks after about 25 days of host uptime. The recorder now keeps its timers running and restarts itself if they ever stall. Record from any SIPREC vendor by declaring how to recognize its calls and where to read the caller, agent, and direction in the metadata, from the web portal or the recorder configuration file, with built-in rules for Alianza and Netsapiens. Also: the Call - Platform search filter, a screen recorder health check endpoint, TLS for screen recorder connections, and recorder fixes. |
System administrators |
| Reporting |
Call Details reports list every note and its replies, and advanced search filters calls by note text, author, and date. Also: the Client dimension in call reports, and report visibility and owner editable after creation. |
Supervisors, report designers |
| Conversation analytics |
A speech engine that never returns results no longer stalls a transcription job, and minutes are billed only when a transcript arrives. Also: larger audio uploads and a configurable silence marker threshold. |
System administrators |
| Administration |
Tenant branding REST API, audit trail attribution for denied sign-ins, localized task results, and sign-in fixes. |
Administrators, integration developers |
| Integrations |
Tenants connect their Alianza phone service in a guided three-step workflow. Also: a Redirect URI per SSO integration, a recorder reload on Microsoft Teams activation, and phone service fixes. |
System administrators |
| Platform |
Aborting a job, report run, or AI assistant chat takes effect even when the task is still queued, with a new Aborting status while the worker stops. Also: a Celery health probe, upload limits, and replication and job fixes. |
System administrators |