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Cisco UCM Recording Integration Guide

This guide describes the configuration procedures required for call recording on Cisco Unified Communication Manager (UCM) platform and the phones that have the Built-in-Bridge (BiB) capability.


The features utilized in this method of recording require the following:

  • Cisco Unified Communications Manager v.8.5.1 or newer.
  • 3-rd generation phones that have the built-in bridge capability (BIB).