Cisco Phones Supporting Built-in-Bridge Feature
The following table lists Cisco IP phone models, which support the Built-in-Bridge feature for call recording and monitoring:
| Phone model | Supported protocols |
|---|---|
| Cisco 6901 | not supported |
| Cisco 12 S | not supported |
| Cisco 12 SP | not supported |
| Cisco 30 SP+ | not supported |
| Cisco 3905 | not supported |
| Cisco 3911 | not supported |
| Cisco 6901 | not supported |
| Cisco 6911 | SCCP, SIP |
| Cisco 6921 | SCCP, SIP |
| Cisco 6941 | SCCP, SIP |
| Cisco 6945 | SCCP, SIP |
| Cisco 6961 | SCCP, SIP |
| Cisco 7811 | SIP |
| Cisco 7821 | SIP |
| Cisco 7841 | SIP |
| Cisco 7861 | SIP |
| Cisco 7902 | not supported |
| Cisco 7905 | not supported |
| Cisco 7906 | SCCP, SIP |
| Cisco 7910 | not supported |
| Cisco 7911 | SCCP, SIP |
| Cisco 7912 | not supported |
| Cisco 7914 Sidecar | SCCP |
| Cisco 7915 Sidecar | SCCP, SIP |
| Cisco CKEM Sidecar | SIP |
| Cisco 7920 | not supported |
| Cisco 7921 | SCCP |
| Cisco 7925 | SCCP |
| Cisco 7926 | SCCP |
| Cisco 7931 | SCCP, SIP |
| Cisco 7935 | not supported |
| Cisco 7936 | not supported |
| Cisco 7937 | SCCP |
| Cisco 7940 | not supported |
| Cisco 7941 | SCCP, SIP |
| Cisco 7941G-GE | SCCP, SIP |
| Cisco 7942 | SCCP, SIP |
| Cisco 7945 | SCCP, SIP |
| Cisco 7960 | not supported |
| Cisco 7961 | SCCP, SIP |
| Cisco 7961G-GE | SCCP, SIP |
| Cisco 7962 | SCCP, SIP |
| Cisco 7965 | SCCP, SIP |
| Cisco 7970 | SCCP, SIP |
| Cisco 7971 | SCCP, SIP |
| Cisco 7975 | SCCP, SIP |
| Cisco 7985 | SCCP, SIP |
| Cisco 8811 | SIP |
| Cisco 8831 | SIP |
| Cisco 8841 | SIP |
| Cisco 8845 | SIP |
| Cisco 8851 | SIP |
| Cisco 8861 | SIP |
| Cisco 8865 | SIP |
| Cisco 8941 | SCCP, SIP |
| Cisco 8945 | SCCP, SIP |
| Cisco 8961 | SIP |
| Cisco 9951 | SIP |
| Cisco 9971 | SIP |
| Cisco DX650 | SIP |
| Cisco E20 | not supported |
| Cisco EX60 | not supported |
| Cisco EX90 | not supported |
| Cisco CTS 500 | not supported |
| Cisco CTS 500-32 | not supported |
| Cisco ATA 186 | not supported |
| Cisco ATA 187 | not supported |
| Cisco ATA 188 | not supported |
| Cisco IP Communicator | SCCP, SIP |
| Cisco Jabber for Windows | SCCP, SIP |
| Cisco Jabber for Mac | SCCP, SIP |
| Cisco Jabber for iPad | not supported |
| Cisco Jabber for Android | not supported |
| Cisco Unified Personal Communicator | not supported |
| Cisco VGC Phone | not supported |
| VG224 | not supported |
| VG248 | not supported |
| CTI Port | not supported |
| CTI Remote Device | not supported |
| CTI Route Point | not supported |
Identify phones that support Built-in-Bridge recording
An up-to-date list of phone models that support the Built-in-Bridge recording may be received with the following instructions:
- Start the Cisco Unified Reporting Manager Administration application. In the Navigation menu, select Cisco Unified Reporting and click Go.
- In the navigation bar, click System Reports.
- In the left-side panel with a list of reports, click Unified CM Phone Feature List.
- Click the Generate a new report link to generate a new report, or click the Unified CM Phone Feature List link if the report already exists.
- To generate a report of all devices that support recording, choose the following settings and click the Submit button:
- Product: All
- Feature: Record
- The List Features section will display a list of all devices that support the recording feature. You can click the Up and Down arrows next to the column headers (Product or Protocol) to sort the list.
