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Uploading recordings

Manual upload lets users add existing audio files to MiaRec — for example, recordings made outside your telephony platform. Uploaded files become regular conversations: they are transcribed and analyzed like any other conversation. This page covers where the feature lives, its limits, and the organization-level settings.

Where users find it

The Upload Recordings page is available from the user menu (click your name in the top-right corner, then Upload recordings) and from the Conversations list (More › Upload recordings). Users drag files onto the page or click Select files.

The Upload Recordings page

The Upload Recordings page. The drop area states the supported formats and the current maximum file size.

End-user steps, including how to fill in the conversation details, are covered in Uploading audio files in the User Guide.

Formats and limits

  • Supported formats: WAV, MP3, MP4.
  • Maximum file size: 50 MB per file by default.
  • Large files upload in small chunks, so an interrupted upload can resume.
  • The number of parallel uploads is limited per user and per organization.

Who can upload

Uploading requires the Upload Recordings permission (verb Allow) on the user's role — see Roles and permissions.

Organization-level settings

Administrators can review the upload configuration under Administration › Storage › Upload Recordings. The page shows:

  • Status — whether upload is enabled for your organization,
  • Maximum file size (in MB),
  • Upload chunk size (in MB),
  • Maximum parallel upload per user and per organization.

Managed by your service provider

This page is read-only for your organization's administrators. The upload feature is disabled by default on new deployments — contact your service provider to enable it or to change the limits.