User License Columns

The page provides the description of User License Columns, which are applicable to the following report templates:

• Calls Summary Report
• User Details Report

Columns Description

Column Name	Description
User - License - Call Recording	Number of call recording seat licenses assigned to the given user
User - License - Screen Recording	Number of screen recording seat licenses assigned to the given user
User - License - Live Monitoring	Number of monitoring seat licenses assigned to the given user
User - License - Agent Evaluation	Number of agent evaluation seat licenses assigned to the given user
User - License - Speech Analytics	Number of aspeech analytics seat licenses assigned to the given user