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Configuring data display settings

Display Topic column in recordings list

To display topic information in call recordings list, navigate to Administration > Customization > Fields Visibility, click Edit for the corresponding Recordings layouts (these layouts correspond to the tabs on Recordings page):

Display Topic column in recordings list

In the Hidden Columns list, locate Topic column and click show link or drag-n-drop it to Visible Columns list.

Hidden Columns

After you save the layout configuration, you will be able to see Topics column in recordings list.

Topics Column