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User Details Columns

The page provides the description of User Details Columns, which are applicable to the following report templates:

Columns Description

Column Name Description
User - Name User name
User - ID Unique ID of user assigned by MiaRec when user is created
User - Active Status If false, then the user record is disabled. Login is not permitted to that user and recording settings are ignored.
User - Group(s) IDs of the groups the user belongs to
User - Managed Group(s) IDs of the groups the user can manage
User - Managed Tenant(s) IDs of the tenants the user can manage
User - Extension(s)

A list of extensions (string values) associated to this user. Extensions are used to match call recordings to users.

This list may contain more than one extension, for example, when user has multiple lines or when phone system may send user's phone number in different formats depending on call direction, like 123456789 and +123456789.

User - Login Web login name used to access MiaRec web portal
User - Screen Recording Username Web login name used in screen recordings
User - Email Email address of the user
User - Confidential Flag Boolean value marking all calls of this user as confidentials
User - Web Access Specifies whether the user has rights to login to MiaRec web portal
User - Must Change Password If true then user will be asked to change own password on next login.
User - Require 2FA Defines whether a 2-step verification is enabled for this user
User - Authentication Type

Authentication type:

  • ldap - User's login credentials (login/password) are verified on LDAP server
  • password - User's login credentials (login/password) are verified against values stored in MiaRec database
User - Last Login Time The user's last login time
User - Valid Till Date and time after which the user cannot access MiaRec web portal
User - Date Created The date and time the user was registered in MiaRec
User - Recording Setting

The recording rule for this user.

Supported values:

  • always - Always record calls of this user
  • ondemand - User may swich on/off recording during a call
  • never - Disable recording of this user
  • default - A default recording rule as configured on system level.
User - Recording Direction

Direction of the call.

Supported values:

  • in - Inbound call
  • out - Outbound call
User - Recording Announcement Defines whether the recording announcement setting is enabled for this user
User - Speech Analytics Type Type of speech-to-text conversion