Release 2024-08-20
Component | Version |
---|---|
Web portal (miarecweb) | 2024.8.20.0 |
Recorder (miarec) | 2024.7.9.1 (not updated) |
Screen recorded (miarec_screen) | 2024.6.2.0 (not updated) |
Live Monitoring (miarec_livemon) | 0.1.0.183 (not updated) |
Screen capture client | 1.1.0.80 (not updated) |
Minor changes
Update export of Evaluation Reprots to PDF and Excel
Such report includes now Call Summary, Sentiment Score and other AI Insights.
Fix issues
Fix bug in AI Assistant tasks processing
If a conditional criteria is specified in one of AI Tasks and such a condition is not matched, the processing of other AI Tasks may cancelled.
Set a proper order in which AI Tasks are processed
The Auto QA task is processed the last in a chain. This allows users to user results of the previous call classification tasks ("Reason for the call", "Topic analysis", "Sentiment score") as a condition for Auto QA task.