Release 2020.08.04

Component	Version
Web portal (miarecweb)	7.0.0.1034
Recorder (miarec)	7.0.0.38 (not updated)
Windows installer	not released yet

New feature: Advanced reporting (feature preview)

This release includes a preview of new (advanced) reporting engine. At the moment, it includes a single canned report "Calls per Group w/ Direction". We will add more reports soon.

Important. To enable new report engine, navigate to Administration -> System -> Advanced Settings and enable Advanced Reports feature.

After that, you will be able to see advanced reports under Reports -> Advanced reports.

The existing "Calls per Group w/Direction" report supports a drill-down. It displays data on multiple levels:

• Call summary for all groups
• Call summary of all users within a particular group
• Daily call summary of a particular user
• Daily call summary of a particular group

A few sample screenshots:

Key features:

• Reports are built asynchronously in a background job. End user sees a progress while report is being generated. A legacy report engine was not able to generate report that takes more than 60 seconds to build. Users may see "Gateway timeout" issue when a heavy report is being generated. A new report engine can build heavy reports easily:

• Reports can be built by schedule, for example, every night. End users can open the pre-built report and view it instantly without waiting for its generation in real-time. In one of the next releases, we will allow users to schedule a delivery of the pre-built reports by email.

• Filtering criteria are supported for the report. For example, the following screenshot shows a scenario when a report includes only the inbound calls with a duration more than 5 minutes:

• Export to PDF

• Export to Excel

Minor changes:

• User must re-authenticate himself using two step verification if he wants to disable 2FA for own profile

Fix issues:

• Fix the error, that occurred during editing of Google Recaptcha settings