MiaRec User Guide
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Introduction
Getting Started
Logging in
At a glance
Recordings
Dashboard
Call recording views
Play back recorded audio
Add notes to a recorded call
Export call recordings
Download call recordings
Delete call recordings
Categorize call recordings
Mark call recordings as confidential
View multi-segment calls
Live monitor calls
Live monitor calls (before May 2022)
Evaluate call recordings
Check data integrity of a recorded call
Filter calls by a client
Share call recordings with other users
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Add notes to a recorded call
Overview
Add notes to your phone calls to keep important information at your fingertips.
The following screenshot demonstrates the notes in the inline call details view. The notes are shown on the extended call details page as well.
Add notes to a call recording
1.
Navigate to the inline call details view and click
Add note
.
2. Enter your note and click
Save
.
The notes are displayed from oldest to newest. However, it is possible to pin any notes on top (out of order) by clicking
Pin to top
.
You can also add the notes from an extended call details view, using the
Notes
section at the bottom of the page.
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Export call recordings
Last modified
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Outline
Overview
Add notes to a call recording