Configure Phones

Enable Built-in-Bridge on per-phone basis

Note, Built-in-Bridge option may be configured clusterwide for all phones.
Use the Device > Phone menu option in Cisco Unified Communications Manager Administration to enable the Built-in-Bridge option.

Enable recording for a line appearance

Use the Device > Phone menu option in Cisco Unified Communications Manager Administration to configure the line appearance of a particular phone.
  • To enable recording of an agent, in the Recording Option field, select one of the following options:
    • Automatic Call Recording Enabled
    • Selective Call Recording Enabled
  • In the Recording Profile field, select the previously created recording profile.