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User Details Report

Overview

The User Details Report provides the detailed information about every user in your environment.

User Details Report

Columns Description

User Details Columns

These are the columns that provide a detailed user-related information.

To see a full list of available columns, see User Details Columns.

User License Columns

These are the column that provide license information per specific user.

To see a full list of available columns, see User License Columns.

Tenant

​Displays the names of the tenants.

Group

​Displays the names of the groups.

Role - Name

The role name.

Role - ID

The role ID.

Role - Access Scope

Specifies which resources are accessible by user of such role. Suppored values:

  • Unrestricted - the user with such role has unrestricted access to the system.
  • System - the user with such role has access to all resources on the system (users, groups, calls), but the operations are restricted by permissions. One exception from this rule is when multi-tenancy is enabled and user belongs to particular tenant account. In this case access is limited to tenant resources only.
  • All Tenants - the user with such role has access to the resources within all tenants.
  • Selected Tenants - the user with such role has access only to the resources within the selected tenants.
  • Selected Groups - the user with such role has access only to the resources within the selected groups. A list of selected groups is configured in user's profile. The group manager may see only users and their calls, for which he/she is a manager. Other users/calls are not visible to a group manager.
  • User - The user with such role has access only to own call recordings.

Role - Permissions

Specifies what operations are permitted on the accessible resources. These operations include view, edit, delete, playback etc.

# of rows

Shows the number of rows in the output report.