Release 2023-03-06
| Component | Version |
|---|---|
| Web portal (miarecweb) | 8.0.0.3724 |
| Recorder (miarec) | 7.0.0.96 |
| Screen recorded (miarec_screen) | 1.1.0.46 |
| Live Monitoring (miarec_livemon) | 0.1.0.183 (not updated) |
| Windows installer | pending |
| Screen capture client | 1.1.0.80 (not updated) |
New features
Add Automatic Data Redaction
Add Automatic Agent Evaluation (Score Cards)
Add support of Time-based One-Time Password (TOTP) for 2-step verification (2FA) using authenticator applications
Minor changes
Improve performance of Topic/keyword extraction (10x)
Add operators POSBEFORE and POSAFTER to Topic/keyword, auto-score and data redaction expression syntax
Change a default operator from NEAR to ONEAR in Topic/keyword, auto-score and data redaction expression syntax
Improve a syntax of REGEX operator in Topic/keyword, auto-score and data redaction expression syntax
Include sentiment score into call metadata when exporting and replicating recordings
Add SameSite property to cookies for additional protections from XSS attacks
Fixed issues
Fix issue with Avaya TSAPI/DMCC recording for outbound call scenario
The called party number was empty.
Fix issue with Avaya TSAPI/DMCC recording for inbound call scenarios
Recording may be interrupted when user receives another call while still on a previous call, even if user doesn't answer a new call.