Cisco TAPI - Configuration

In MiaRec web UI, navigate to Administration -> System -> Recording Interfaces. In the Supplementary Interfaces section, click Configure next to Cisco TAPI.

Make sure Enable Cisco TAPI interface is enabled.

Verify TAPI connection

In the Recording Interfaces window, click Status next to Cisco TAPI.

In the Cisco TAPI recording status window, click the View Cisco TAPI devices link:

In the Cisco TAPI monitored devices window, you should see your Cisco devices that are being monitored by MiaRec application. A recording announcement works only for devices that are monitored by MiaRec!

If you do not see your devices in a list, then check the following:

• Cisco TSP driver is installed on the MiaRec server.
• CUCM IP-address and application user credentials are configured properly in TSP driver. See TAPI Troubleshooting.
• Phones are added to Controlled Devices list for the TAPI application user.